PRIVACY POLICY

Vikas Lifecare Limited (“we”, “us”, “Vikas Lifecare Limited.com” ) is committed to protecting the privacy of the users (“you” / “your” / “yourself”) of its website/software applications offered by Vikas Lifecare Limited (collectively, “Applications”) and has provided this privacy policy (“Policy”) to familiarize you with the manner in which Vikas Lifecare Limited uses and discloses your information collected through the Applications.

The terms of the Policy provided herein govern your use of any and all of the Applications and the information accessible on or from these Applications. The Policy also lays down how Vikas Lifecare Limited may collect, use and share any information you provide. Vikas Lifecare Limited reserves the right, at its discretion, to change, modify, add or remove portions of this Policy at any time. Vikas Lifecare Limited recommends that you review this Policy periodically to ensure that you are aware of the current privacy practices.

Collection of Information

Vikas Lifecare Limited may collect the following two types of information:
“Personal Information” shall mean information which could reasonably be used to identify you personally, such as your name, email address, registration account details, physical address, or other relevant personal details; and demographic information, such as gender, pin code or similar information. For the purpose of this policy, sensitive personal data or information has been considered as a part of Personal Information, which may include information such as password, financial information (details of bank account, credit card, debit card, or other payment instrument details).

b. “Non-Personal Information” shall mean information that does not identify you or any other individual, and includes session, web beacons and usage data, log data, and aggregate information. We use this information to inter-alia deliver our web pages to you upon request, to tailor our Application/website to the interests of our users, to measure traffic within our Application/website, to improve the Application/website quality, functionality, and interactivity, and let advertisers know the geographic locations from where our visitors come.

c. Vikas Lifecare Limited may install cookies or other similar data collection software in your computer system/device for such purpose and you hereby consent to the same. We may use “cookies”, beacons or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual interests using the identified computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.
You represent that the information or data you provide from time to time is and shall be correct, current, and updated and you have all the rights, permissions, and consents to provide such information or data. Your providing the information or data and Vikas Lifecare Limited ‘s consequent storage, collection, usage, transfer, access, or processing of the same shall not be in violation of any third party agreement, laws, judgments, orders, or decrees.
Use of Information

You may need to provide Vikas Lifecare Limited with your Personal Information while registering yourself on any of the Applications. The information so provided by you to Vikas Lifecare Limited or otherwise captured by Vikas Lifecare Limited may be used for a number of purposes connected with Vikas Lifecare Limited’s business operations which may include the following:

Processing orders or applications;

b. Provisioning of services, testing or improvement of services, recommending various products or services including those of third parties;

c. Dealing with requests, inquiries and complaints, customer services, and related activities;

d. Marketing products and services of Vikas Lifecare Limited and its analysis;

e. Responding to your queries and fulfilling your requests for information regarding the Applications;

f. Notifying you of any new offers or services of Vikas Lifecare Limited and sending you important information regarding the Applications, changes to any of Vikas Lifecare Limited’s policies, and/or other administrative information;

g. Keeping you informed about the latest content available on the Applications and special offers with respect to the same;

h. Sending you surveys and marketing communications that Vikas Lifecare Limited believes may be of interest to you;

i. Conducting internal reviews and data analysis for the Applications;

j. Personalizing your experience while using the Applications by presenting advertising, products and offers tailored to you;

k. If you wish to subscribe to any content package or service offered by Vikas Lifecare Limited through the Applications, for completing your purchase. (For example, to have your payments processed, communicate with you regarding your purchase and provide you with related customer service);

l. Improving the services, content, and advertising on the Applications;

m. Protecting the integrity of the Applications; and

n. Responding to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.

Your Personal Information will be kept confidential to the maximum possible extent and will be used to support your relationship with Vikas Lifecare Limited, to notify you of any updated information and new activities and other related functions offered by Vikas Lifecare Limited. Any personally identifiable information provided by you will not be considered sensitive if it is freely available and/or accessible in the public domain. Further, any comments, messages, blogs, scribbles, etc. posted/uploaded/conveyed/communicated by users on the public sections of the Application becomes published content and is not considered personally identifiable information subject to this Policy.

Vikas Lifecare Limited may use Personal Information to verify whether you are entitled to access and use the Applications and the products and services made available through the Applications. This Personal Information may also be used to enable Vikas Lifecare Limited to enhance your experience of the Applications.

Further, with respect to Non-Personal Information automatically collected and stored in files, Vikas Lifecare Limited uses this information to understand and analyze trends, administer the Applications, learn about user behavior on the Applications, and gather demographic information about the user base as a whole. Vikas Lifecare Limited may use this information in its marketing and advertising services. Vikas Lifecare Limited may also use such information to measure traffic patterns on the Applications. As Non-Personal Information does not personally identify you, Vikas Lifecare Limited may use and disclose Non-Personal Information for any purpose.
Disclosure

Vikas Lifecare Limited does not sell or rent Personal Information. Personal Information may be disclosed under the following circumstances:

Vikas Lifecare Limited may disclose your Personal Information to its affiliates, group companies, consultants, vendors, and contractors who provide various services including, contact information verification, payment processing, customer service, website hosting, data analysis, infrastructure provision, IT services, and other similar services, under confidentiality restrictions, in order to enable such vendor and service providers to provide the services subscribed to by you;

b. Vikas Lifecare Limited may provide your information or data to its partners, associates, advertisers, service providers, or other third parties to provide, advertise or market their legitimate products and/or services that may be of your interest. You will have the choice to ‘opt-out of such marketing or promotional communications at your will; and

c. As necessary or appropriate:
in any manner permitted under applicable law, including laws outside your country of residence;
to comply with legal process whether local or foreign;
to respond to requests from public and government authorities, including public and government authorities outside your country of residence;
to enforce Vikas Lifecare Limited’s terms and conditions;
to protect Vikas Lifecare Limited’s rights, privacy, safety or property, and/or that of Vikas Lifecare Limited’s affiliates, you or others; and
to allow Vikas Lifecare Limited to pursue available remedies or limit the damages that Vikas Lifecare Limited may sustain.
We may disclose to third party services certain personally identifiable information listed below:
Information you provide us such as name, email, mobile phone number.
Information we collect as you access and use our service, including device information, location, and network carrier.
Your consent being part of the terms and conditions through which Vikas Lifecare Limited provides you with a service. your consent to collecting Personal and Non-Personal Information may be implicit or implied or through course of conduct.

Application may present display advertising and may collect data about traffic via Google Analytics or any equivalent analytical tool, Demographics and Interest Reporting.
Information Security and Storage

Vikas Lifecare Limited uses reasonable security measures, at the minimum those mandated under the Information Technology Act, 2000 as amended and read with Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to safeguard and protect your data and information. Vikas Lifecare Limited implements such measures, as stated above, to protect against unauthorized access to, and unlawful interception of, Personal Information. You accept the inherent security implications of providing information over Internet/ cellular/data networks and will not hold Vikas Lifecare Limited responsible for any breach of security or the disclosure of Personal Information unless Vikas Lifecare Limited has been grossly and wilfully negligent.

Your information or data will primarily be stored in electronic form. However, certain data can also be stored in physical form. Vikas Lifecare Limited may store, collect, process and use your data in countries other than the Republic of India but under full compliance with applicable laws. Vikas Lifecare Limited may enter into an agreement with third parties (in or outside of India) to store your information or data. These third parties may have their own security standards to safeguard your information or data and Vikas Lifecare Limited will on a commercially reasonable basis require such third parties to adopt reasonable security standards to safeguard your information/data.

Notwithstanding anything contained in this Policy or elsewhere, Vikas Lifecare Limited shall not be held responsible for any loss, damage, or misuse of your Personal Information, if such loss, damage, or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” shall mean any event that is beyond the reasonable control of Vikas Lifecare Limited and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.
Third-Party Websites, Applications, and Services

The Application/website may include links to other websites/applications. Such websites/applications are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser), the use of any information you provide is governed by the privacy policy of the operator of the website/application you are visiting. That policy may differ from ours. If you can’t find the privacy policy of any of these websites/applications via a link from the website’s homepage, you should contact the website/application directly for more information.

Access, Correction, and Deletion

Vikas Lifecare Limited provides you with all information that Vikas Lifecare Limited maintains about you such as the transaction and contact information upon proper verification. This may be provided to you on request, in case you experience any doubts. You may request access and/or correct the information Vikas Lifecare Limited has collected from you by contacting Vikas Lifecare Limited at cs@vikaslifecarelimited.com. If you wish to have the information or data that you have provided to Vikas Lifecare Limited deleted, you can always do so by sending a request to us on the e-mail id. You may note that correction or deletion of certain information or data may lead to cancellation of your registration with the Application(s) or your access to certain features of the Application(s). You also agree and acknowledge that certain data or information cannot be corrected or deleted or prohibited to be deleted as required under any applicable law, law enforcement requests, or under any judicial proceedings.